Terms of service

These Terms govern use of Tableline at https://tableline.app and through a restaurant's Tableline-powered ordering experience. By using the service, you agree to these Terms. Restaurant accounts are currently provided through assisted onboarding; there is no general self-service registration flow. You must have authority to act for a restaurant or be authorized by its account owner or manager.

Tableline provides restaurant workspace tools for menus, tables, QR-linked guest sessions, orders, service requests, operational records, reports, staff access, and payment recording. Guests may browse a restaurant menu and place orders through a table session without creating a Tableline account. Availability and features may change as the service develops.

Restaurant owners and managers are responsible for requesting appropriate access, keeping credentials secure, inviting only authorized staff, assigning suitable roles and branches, and promptly removing access that is no longer needed. Users must not share credentials, impersonate another person, or attempt to access another restaurant's data.

Restaurants are responsible for the accuracy and legality of their business information, menus, prices, allergens, availability, operating settings, QR codes, staff permissions, customer communications, tax obligations, and fulfillment of orders. Tableline is a software tool and does not become the restaurant's seller, kitchen, employee, or payment institution merely because the service records activity.

Guests must use the correct table or session, provide accurate order information, and avoid submitting fraudulent, abusive, or duplicate requests. Restaurants control whether ordering is available and remain responsible for accepting, preparing, correcting, and fulfilling orders. Tableline does not guarantee that a restaurant will accept or fulfill a particular order.

The current workspace includes functionality for recording payment amounts, methods, refunds, receipts, and settlement-related records. Unless a separate integration is explicitly presented, this functionality is recordkeeping rather than a promise that Tableline processes or settles funds. Restaurants remain responsible for confirming amounts, handling funds, and meeting financial, tax, and consumer obligations.

Restaurants may upload menu images or PDFs for automated extraction. Extraction may use AI and may produce errors, omissions, incorrect prices, or incorrect classifications. Operators must review and correct the draft before importing or activating menu data. Users grant the permissions needed for Tableline and its service providers to process uploaded content to provide this feature, and must not upload content they do not have the right to use.

Users retain their rights in content they submit, subject to the permissions above. Users are responsible for ensuring that menus, images, logos, messages, and other content do not violate law or another person's rights. Tableline and its licensors retain rights in the service, software, design, names, and underlying technology. Except as allowed by law or these Terms, users may not copy, reverse engineer, resell, scrape, or create an unauthorized competing service.

You may not use Tableline to submit fraudulent orders, interfere with another table or tenant, bypass access controls, upload malware, send abusive or unlawful content, probe the service, overload its infrastructure, misuse contact or ordering flows, or use automated access in a way that harms the service or its users.

Tableline relies on third-party services including Supabase, Netlify, and OpenAI, and may use an email delivery provider for contact inquiries. Third-party services may have separate terms, outages, limits, or changes. Tableline is not responsible for independent third-party services, although we will take reasonable steps within our control to maintain the application.

We may suspend or restrict access to protect the service, users, restaurant data, or providers; address abuse; comply with law; or respond to non-payment or a Terms violation. Restaurants may stop using the service and may request assistance with their data. Some records may remain available or retained where needed for legal, security, audit, backup, or operational reasons.

To the extent permitted by law, Tableline is provided on an available and developing basis without a guarantee that it will be uninterrupted, error-free, or suitable for every restaurant workflow. We do not guarantee the accuracy of automated menu extraction, the availability of a restaurant, order fulfillment, or the completeness of operational records. To the extent permitted by law, Tableline will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service. Nothing in these Terms excludes liability that cannot legally be excluded.

We may change, suspend, or discontinue parts of the service and may update these Terms. The updated date identifies the current version. Continued use after an update means the updated Terms apply to future use, to the extent permitted by law.

No governing-law jurisdiction is specified here because the current product materials do not reliably establish one. That provision should be completed during legal review. Questions about the service or these Terms can be sent to contact@blisphere.com.